​RK Health was founded by Ruhee Khan, a former family caregiver who quickly realized how unprepared families are when a loved one needs care. Despite her background in health sciences and healthcare strategy, she struggled with the day-to-day realities of caregiving lifting safely, managing hygiene, supporting mobility, and navigating behavioural changes.

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To understand how widespread this problem was, Ruhee surveyed and interviewed over 2,000 caregivers across Canada. The responses were unanimous:

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“It’s trial and error.”

“You figure it out as you go.”

“No one tells you what to actually do.”

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What she uncovered was a significant gap: caregivers are expected to perform essential, complex tasks with little to no guidance.

 

Hospitals know the transition home can be difficult, but the focus remains on patient care — and there are limited supports in place for the family members who suddenly become caregivers. Retirement and long-term care homes are deeply committed to resident well-being and often work closely with families during transitions. But even with the best intentions, the emotional and practical toll on loved ones can go unseen. Families want to help — and often do — but without the right tools, the experience can feel overwhelming.

 

While there are many resources focused on emotional and social support, few offer practical, hands-on training.

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​That’s why RK Health was created — and why it’s become Canada’s first organization focused entirely on practical caregiver training.